We've rebranded! Scale Pad AI is now Sketchief

Privacy Policy

Last updated: 19 April 2026

At Sketchief, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Personal Information

When you register for Sketchief, we collect information such as your name, email address, company name, and payment information. This information is necessary to provide you with our services and manage your account.

Lead Data

When you upload CSV files containing lead information, we process names, company names, LinkedIn URLs, and website URLs to generate personalized openers. This data is stored securely and used solely for providing our service to you.

Usage Data

We automatically collect information about how you interact with our service, including features used, pages visited, time spent on the platform, and technical data such as IP address, browser type, and device information.

2. How We Use Your Information

  • To provide, maintain, and improve our services
  • To process your uploads and generate personalized openers
  • To communicate with you about your account and service updates
  • To process payments and prevent fraud
  • To analyze usage patterns and improve our algorithms
  • To comply with legal obligations and enforce our Terms of Service

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: We may share data with third-party service providers who assist us in operating our platform, processing payments, or providing customer support.
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Restricted access to personal information on a need-to-know basis
  • Secure payment processing through trusted payment providers

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information and lead data for as long as your account is active or as needed to provide you services. If you close your account, we will delete or anonymize your data within 90 days, unless we are required to retain it for legal or regulatory purposes. Generated openers and results are stored for the duration of your subscription and can be deleted upon request.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal obligations
  • Data Portability: Request a copy of your data in a structured, machine-readable format
  • Opt-Out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at info@scalepadai.co.uk.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

  • Remember your preferences and settings
  • Analyze traffic and usage patterns
  • Improve platform performance and user experience

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our service.

8. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services (such as LinkedIn for data enrichment). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing them with any information.

9. Children's Privacy

Sketchief is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of Sketchief after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Sketchief

Email: info@scalepadai.co.uk